Job Summary:

We are seeking a skilled AV Support Engineer to provide on-site technical support for audio-visual systems. The ideal candidate will have a strong background in AV technology, excellent problem-solving skills, and the ability to deliver high-quality support to clients and internal teams in a fast-paced environment.

Key Responsibilities:

• Provide on-site support for AV systems, including setup, configuration, troubleshooting, and maintenance.
• Install, test, and calibrate AV equipment, such as projectors, sound systems, video conferencing systems, and control systems.
• Diagnose and resolve technical issues with AV systems, ensuring minimal downtime during events or meetings.
• Collaborate with clients, event coordinators, and internal teams to ensure AV requirements are met for meetings, presentations, and events.
• Perform regular preventive maintenance on AV equipment to ensure optimal performance.
• Provide training and support to end-users on the operation of AV systems.
• Document technical issues and solutions, and provide feedback to the AV team for continuous improvement.
• Stay updated on the latest AV technologies and recommend upgrades or new solutions as needed.

Required Qualifications:

• Bachelor’s degree in Audio-Visual Technology, Electrical Engineering, or a related field (or equivalent experience).
• Proven experience as an AV Support Engineer, AV Technician, or in a similar technical role.
• Strong understanding of AV systems, including audio mixers, microphones, projectors, video conferencing systems, and control systems.
• Proficiency with AV software and programming languages (e.g., Crestron, AMX, Q-SYS).
• Excellent troubleshooting and problem-solving skills, with the ability to resolve technical issues quickly.
• Strong communication and customer service skills, with the ability to work effectively with clients and colleagues.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Physical ability to lift and move AV equipment as required.

Preferred Qualifications:

• Relevant certifications such as Certified Technology Specialist (CTS), Crestron, or AMX certifications.
• Experience in providing AV support in [specific environments, e.g., corporate, healthcare, education].
• Familiarity with network systems and IT infrastructure as they relate to AV technology.
• Experience with video production and editing software is a plus.

Work Environment:

• This is an on-site position, requiring the ability to travel to client locations or different facilities as needed. The role may involve working in various environments, including conference rooms, auditoriums, and event spaces.

Compensation & Benefits:

• Competitive salary with opportunities for performance-based bonuses.
• Health insurance, retirement plans, and other benefits.
• Opportunities for professional development and certification training.